Privacy Policy
This Privacy Policy outlines how Polar ("we", "our", or "us") collects, uses, and protects the personal information of users ("you" or "your") who access and use our cryptocurrency portfolio management platform. We are committed to ensuring that your privacy is protected and that your personal information is handled with the utmost care and security. By using our platform, you agree to the collection and use of your information in accordance with this Privacy Policy.
Information Collection
We collect personal information from you in various ways when you interact with our platform. The types of information we collect include, but are not limited to, your name, age, IP address, email address, the tokens in your portfolio, and your experience level in cryptocurrency management. This information is primarily collected through our platform and during the registration process. Our goal in collecting this data is to enhance your experience on our platform by personalizing our services and ensuring that they meet the needs and preferences of our target audience.
Use of Information
The information we collect from you is used for several key purposes:
- To optimize our marketing strategies, ensuring that the promotional content we deliver is relevant and tailored to your interests and needs.
- To improve the overall user experience (UX) on our platform. By understanding your preferences and behavior, we can refine our services, making them more intuitive, efficient, and aligned with your expectations.
Cookies and Tracking Technologies
To enhance your interaction with our platform, we use cookies and similar tracking technologies. These tools help us understand how you navigate our site, allowing us to make informed decisions about how to improve the platform's functionality and user experience. During the registration process, you will be prompted to accept or decline our Privacy Policy and the use of cookies. If you choose to decline, certain features of our platform may not function as intended.
Your Rights
As a user, you have certain rights regarding your personal information. You have the ability to access, correct, or delete your data at any time. This can be done by editing your registration details within your account settings on our platform. If you choose to delete your account, all of your personal information will be removed from our active database. However, please note that some residual data may remain in our backup systems for a limited period, in accordance with our data retention policy.
Data Storage and Security
Your personal information is securely stored in our database, which is hosted on Supabase. We take the security of your data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. Your data will be retained for as long as you maintain an active account with us. Once you unsubscribe or delete your account, your data will be permanently removed from our active systems, though it may remain in backup storage for a limited time as part of our regular data protection practices.
Age Restrictions
Our platform is intended exclusively for use by individuals who are of legal age. We do not knowingly collect or store personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information from our systems promptly.
GDPR Compliance
We operate within Europe and adhere to the data protection regulations set forth by the General Data Protection Regulation (GDPR). This means that we are committed to ensuring your data is processed lawfully, fairly, and transparently, and that it is used only for the purposes for which it was collected.
Contact Us
If you have any questions, concerns, or issues regarding this Privacy Policy or the way we handle your personal information, you are encouraged to contact our staff directly. We are here to address your concerns and ensure that your experience with our platform is both safe and satisfying.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. We recommend that you review this policy periodically to stay informed about how we are protecting your information.